Privacy Policy

This Privacy Policy applies to the website www.finquest.gr. By continuing browsing the website you accept the terms of this Policy.

1. What data we collect

To conduct the competition and manage the application forms, ALPHA BANK S.A (hereinafter referred to as the Bank) processes to the extent necessary the personal data of the website visitors/participants (name, surname telephone, e-mail address, cookies, IP address).

2. How do we use your data

We will use your data only when we have a legal basis for it, i.e 1) to participate in the Finquest competition and 2) to pursue our legitimate interests by measuring the traffic and attractiveness of our website.

The purpose of processing is to conduct the competition and pursue our legitimate interests.

3. Cookies

Cookies are small text files dropped to the browser when someone visits a website. Their main function is to store information, e.g. preferred language and country, connection information, etc., in order to facilitate the browsing experience of visitors in the websites. The information collected in this manner is not interconnected to your personal data and is used exclusively for security reasons and statistical purposes. 

Strictly Necessary Cookies
These are “first party cookies” that are used exclusively by us for the proper function of our websites. They allow you to browse and use their features, e.g. access to secure areas, etc. All your preferences and settings (e.g. language and country, log-in information, browser and plug-in settings) that are stored in these cookies, are reproduced in our websites and cannot determine your personal identity. Without them many applications of our website cannot function efficiently. 

Security Cookies
These are cookies used for the protection of the user from malicious activity.

Performance, analysis and research Cookies
These are cookies that aim to improve the attractiveness, the content and the functionality of the website. For example, we can determine the frequency of traffic, the information such as the number of persons visiting our websites and individual webpages, as well as the number of persons that go back to such websites , the keywords used in the search field, the location of the user, i.e. the country, the area and, as appropriate, the city or the municipality of access, etc. Furthermore, they track the pages you visit, the time you stay on them as well as the points where you express your interest.

Functionality Cookies
These are cookies that enable our websites to “remember” the user’s preferences, in order to provide improved and customised features. Furthermore, they may be used, when the user selects one of the features of our websites, e.g. to “share” the content or a video of our websites in social networks.

Advertising Cookies
These are cookies that enable us to receive information regarding the interest that the user has expressed in any of our advertised products or services. These cookies are used to display personalised advertisements, based on the preferences you expressed in one of our products and services. Furthermore, for the customisation of the content and the advertisements of our website, the provision of social network media features and for traffic analysis, we use tools (including but not limited to Google Analytics, Google AdWords, Facebook pixel, etc.). Furthermore, keep in mind that in the context of this purpose we may share information about the manner you use our websites with third party social media, advertising and analytics providers, who may combine it with other information you have provided to them or was collected, in the context of the use of their services.

Social Networking Cookies 
The posts, images and videos that you view in our websites may be shared to social networking sites using the “share” buttons. These cookies enable the function of said buttons, so that they recognize when you wish to share a post or video. Keep in mind that the Bank does not influence the manner in which the social networks use your personal data. For more information about the cookies used by the social networks and the information they may collect, please refer to their respective privacy policies.

You can choose and change your cookie preferences by following the link Cookie Preferences

4. Who do we share your data with

We will disclose your data to third parties that are bound contractually with us and guarantee the same level of protection, confidentiality and business secrecy. In particular, the advertising and the website’s management company, which will process the data as data processor and its sub- processors, such as the IT and web hosting company.

The Bank will not forward nor process your data for purposes other than those mentioned in this Policy.

Our website includes links to other websites (eg social media) that are not controlled by the Bank. This Policy does not apply to these sites, and we encourage you to visit them directly to learn about their privacy policy.

5. For how long do we keep your data

We will retain your data until the completion of the Finquest competition and for a period up to five years. After such period, the Bank will ensure the safe destruction and / or deletion of your data.

6. Security

The Bank shall take appropriate organizational and technical measures to ensure the confidentiality, integrity and availability of data on a continuous basis in order to protect them against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access and any other form of unfair processing. 

However, it is your responsibility to ensure that the equipment (eg personal computer), software, telecommunication equipment you use is adequately secure and is protected from malware (such as viruses). Please be aware that without adequate security measures there is a risk that your data will be communicated to unauthorized third parties.

7. Your rights

In accordance with the General Data Protection Regulation, you have the following rights:

• Right of access: You may request to receive information regarding the processing of your data (e.g.  the categories of data, the purposes of processing, etc.).
• Right to rectification: You may request us to rectify or supplement your data, if they are incomplete or contain inaccuracies.
• Right to erasure: In some cases you may request the erasure of all or part of your data (e.g. if the data is no longer required for the purposes for which it was collected).

If you wish to exercise one of the aforementioned rights, you may contact us:

• in one of the Branches of our Network, by filing in the relevant request form – via our website, by filling in the contact form available here;
• by sending an email to CSO@alpha.gr ;

In case of submission of a request to exercise your rights, the Bank shall respond to your relevant request within one (1) month. Keep in mind that our response to your aforementioned request is provided free of charge. 
If you believe that your rights are infringed in any manner whatsoever, you may also submit a complaint to the competent Supervising Authority by sending an email at: contact@dpa.gr

8. How can you contact us

If you have questions or complaints related to this Policy you may contact us using the following information:

DATA CONTROLLER:
ALPHA BANK S.A.
Address: 40 Stadiou St., 102 52 Athens
Contact number: +30 210 326 0000

DATA PROTECTION OFFICER:
Email: contact-DPO@alpha.gr